Box Office

ul. Jagiellońska 1
+ 48 12 422 90 80, +48 12 422 40 40, +48 533 275 598

Open from Tuesday to Saturday from 11:00 AM to 7:00 PM,

on Sundays from 11:00 AM to 3:30 PM, and one hour before the performance.

Phone: + 48 12 422 90 80




ul. Starowiślna 21
+48 12 428 47 00

Open one hour before the performance.

Phone: +48 12 428 47 00

The theater retains the right to modify its repertoire and casting. 


Cash – payment in cash at the ticket counters during their opening hours.

Credit/Debit Card – payment by credit or debit card at the ticket counters during their opening hours.

  1. Purchased tickets are non-refundable and non-exchangeable. We kindly request thoughtful ticket purchases.
  2. In case of a performance cancellation, tickets purchased at the ticket counter are refundable upon presentation of the original admission ticket. The amount for online ticket purchases will be automatically refunded to your account.
  3. Once the performance has started, entry to the audience area is not allowed. The Theater does not refund payment for unused tickets to latecomers.
  4. During the performance, it is strictly prohibited to film, photograph, record audio, or use devices that emit sound or light signals within the audience area. The Theater reserves the right to deny entry to the audience or remove individuals from the Theater building who violate the rule mentioned in the previous sentence, without the right to a ticket refund.


Kup bilet


RESERVATION Ticket reservations can be made at the Audience Service Office (1 Szczepański Square) from Monday to Friday, between 9:00 AM and 4:00 PM.

Feel free to contact us via email: or by phone: +48 12 422 40 40.

RESERVATION NUMBER Online reservations are valid upon receiving a confirmation message containing the reservation number.

CONFIRMATION OF GROUP RESERVATIONS After making a reservation, please send a confirmation via email to In the message, provide the title of the performance, date, and the number of purchased tickets.

PAYMENT Reserved tickets must be purchased at any theater ticket counter or by making a bank transfer to the theater’s account (BGK account number 66 1130 1150 0012 1267 2520 0002 – in the transfer title, please provide your first and last name, and the reservation number).

CONFIRMATION OF PAYMENT After making the payment via bank transfer, please send a confirmation of the transfer via email to

CANCELLATION Reservations not purchased within the specified timeframe will be canceled.

REDUCED-FARE TICKETS Reduced-fare tickets are available for retirees, pensioners, persons with disabilities, students, and school students.


Cheaper on Every First Thursday

On every first Thursday of the month, tickets are available for 50 Polish złoty for all performances in that month! We invite you to make online purchases between 11:00 AM and 12:00 AM or at the box office during their opening hours