Box Office

ul. Jagiellońska 1
+ 48 12 422 90 80, +48 12 422 40 40, +48 533 275 598

Open from Tuesday to Friday from 11 a.m. to 7.00 p.m. 

Please be punctual, otherwise you won’t be allowed to enter until the break.

Purchased tickets cannot be exchanged or returned.

ul. Starowiślna 21
+48 12 428 47 00

In August the box office is closed.


Kup bilet



RESERVATION: Ticket reservations can be made by telephone (+48 12 422 40 40) from Monday to Friday, 11:00 a.m.-3:00 p.m.

RESERVATION NUMBER: On-line reservation is valid under the condition that the customer receives a response containing the reservation number.

CONFIRMING A GROUP RESERVATION:After a full reservation is made, a form should be filled in and sent directly from the theater’s web site (Confirming group reservations).

PAYMENT: Reserved tickets should be purchased at any theater box office or by bank transfer (BGK No. 66 1130 1150 0012 1267 2520 0002 – in the title of the transfer we ask that customers provide their full names and the reservation number).

BANK TRANSFER CONFIRMATION: After payment is made by bank transfer we ask that confirmation of the bank transfer be sent by e-mail to:

CANCELATION Reservations not purchased by the established deadline are canceled.



  1. We request that no bank transfers be made after the deadline indicated by the Customer Service Office. .
  2. The above bank account number serves strictly to pay for tickets reserved by telephone or e-mail.
  3. In the event of failure to purchase tickets through the PURCHASE TICKET icon, we request that customers allow half an hour to elapse before trying once more, or contact the Customer Service Office by telephone (12 122 40 40).


Cheaper on Every First Thursday

On every first Thursday of the month tickets for all plays in the same month are on sale for 30 zloty! Purchases can be made online from 9:00 a.m. to 12:00 midnight or at box offices during their opening hours.

Theatre-goer’s Card

We heartily invite you to purchase the Theatre-goer’s Card for the 2018/ 2019 season. A card of PLN 70.00 entitles you to purchase two tickets at PLN 30.00 for any performances during the 2018/2019 season. Card holders do not to wait for the first Thursday of the month, discounted tickets are available daily during opening times of the Theatre’s box offices.

Attention: discounted tickets have to be purchased at the box office, not via the online sales system.

Hurry up, the number of cards is limited!