ul. Jagiellońska 1
+ 48 12 422 90 80
Open from Tuesday to Saturday, 11.00 AM – 7.00 PM, Sunday, 11.00 AM – 3.30 PM and an hour before performances.
Please be punctual, otherwise you won’t be allowed to enter until the break.
ul. Starowiślna 21
+48 12 428 47 00
Open an hour before performances.
RESERVATION: Ticket reservations can be made by telephone (+48 12 422 40 40), through an online form on the theater web page (Initial ticket reservation) or in person, at the Customer Service Office (pl. Szczepański 1) from Monday to Friday, 9:00 a.m.-5:00 p.m., and Saturday 9:00 a.m.-1:00 p.m.
RESERVATION NUMBER: On-line reservation is valid under the condition that the customer receives a response containing the reservation number.
CONFIRMING A GROUP RESERVATION:After a full reservation is made, a form should be filled in and sent directly from the theater’s web site (Confirming group reservations).
PAYMENT: Reserved tickets should be purchased at any theater box office or by bank transfer (BGK No. 66 1130 1150 0012 1267 2520 0002 – in the title of the transfer we ask that customers provide their full names and the reservation number).
BANK TRANSFER CONFIRMATION: After payment is made by bank transfer we ask that confirmation of the bank transfer be sent by e-mail to: email@example.com.
CANCELATION Reservations not purchased by the established deadline are canceled.
- We request that no bank transfers be made after the deadline indicated by the Customer Service Office. .
- The above bank account number serves strictly to pay for tickets reserved by telephone or e-mail.
- In the event of failure to purchase tickets through the PURCHASE TICKET icon, we request that customers allow half an hour to elapse before trying once more, or contact the Customer Service Office by telephone (12 122 40 40).
CHEAPER ON EVERY FIRST THURSDAY
On every first Thursday of the month tickets for all plays in the same month are on sale for 28 zloty! Purchases can be made online from 9:00 a.m. to 12:00 midnight or at box offices during their opening hours.